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It’s one of the best service i seen in my life. Very professional

Very professional and kind people, they treat you very well through all the process, it was a pleasure! Special thanks to our translator Narges and our Doc. Mustafa. Also the staff from Urban Hotel Bomonti, they were really supportive with everything! Thank you all! ????

My experience with the hospital stay for surgery was mixed. Before my trip to Turkey, the call center provided excellent service, listening carefully and taking care of all the details. However, once I arrived in Turkey, the situation changed drastically. The man from the call center who had been so helpful before the trip was nowhere to be found when I needed assistance. I was left waiting at the airport for nearly an hour for my transfer.Furthermore, the contract promised a 5-star hotel, but the accommodation provided was far from it, with poor service all around. The call center representative continually made excuses and did nothing to resolve these issues.In stark contrast, Yaren from the hospital was exceptional. She was incredibly kind, honest, and went above and beyond her duties, even working beyond her scheduled hours to ensure that her patients were well taken care of. Therefore, while the medical staff at the hospital, especially Yaren, provided outstanding care, I would caution anyone dealing with the call center representatives.

I would start by saying that the Memorial Hospital is beautiful! It's an enormous and extremely clean facility, meticulously cared for in every detail. I have never seen a hospital like it anywhere else. The staff working there is very young and attentive to your every need. I chose the Memorial on a friend's recommendation and I would recommend it to everyone. I had a rhinoplasty there and, besides the stunning result, I was supported by an interpreter who I spoke to every day on the phone, Gülay, a fantastic and kind person with perfect organization! On July 25th, I had all the necessary examinations and the next day I had the surgery. The hospital room was beautiful, spacious, and clean, and the food was excellent! The nurses were professional and ready to meet my every need. A week after the surgery, I had the final check-up with the doctor and then I returned home. I recommend this place to everyone; they are truly excellent.

Hospital is perfect but they need to take care more of the cleaning after guests are went

I have undergone a comprehensive examination.All the doctors have been outstanding and professional, The ManagerMr. Rabnawaz of Memorial hospital, he was exceptional and very kind, he took his time to listen to my most important questions and that was since the hospital is dealing with lots of international patients, we have the right to receive our medical records in English so that we can share with our personal physicians Home for further reference.And he assured me that they will work on that issue.My translator Ms. Menna was incredibly kind, honest, and went above and beyond her duties, even working beyond her scheduled hours to ensure that her patients were well taken care of.She also had
knowledgeable on all the topics related to my examinations, and I highly recommend her.

Following the consultations, I received recommendations for further tests. I was given the option to complete these tests at the hospital, and I did it the next day. My experience was excellent Sincerely Fatima Samantar,Washington DC